Policy
Refund & Returns Policy
Placeholder refund policy for review.
Refund requests
Contact the pharmacy within 3 days of receipt for wrong items, damaged goods, or duplicated charges.
Medicines
For safety, opened or tampered medicines cannot be returned except where required by law or agreement.
Non-medicines
Unopened non-medicine items may be returned within 7 days with the receipt.
Refund method
Approved refunds are returned to the original payment method within 5–10 business days.